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Managing Conflict

Conflicts of various types are a natural part of the team process. Although, we often view conflict as negative, there are benefits to conflict if it is managed appropriately.

5.0 (4 Reviews) 225 Students Beginner Last Updated Aug 2024

Created by ACT

What you'll learn

  • Why is the lack of conflict a sign of a problem in a team?
  • What are the healthy and unhealthy sources of conflict?
  • When is conflict good for a team? When is it bad for a team?
  • How does the impact of conflict vary depending on the type of team?
  • What are the different approaches to conflict resolution?
  • Which approach to conflict resolution is best? Why?
  • What can teams do to prepare for conflicts?
  • How can a mediator help facilitate management of a team conflict?

Course Curriculum

8 sections · 6 Lectures · 1:16:33

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Instructors

ACT
ACT
99 Courses 32,919 Students 4.95 (235 Reviews)

Student feedback

5.0

4 Reviews

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EA
ESUBALEW ASSEFA 2 years ago
conflict is the cause of unstable condition on personal and country